Last Updated: December 4, 2025
Our Commitment Project Roar Publishing is committed to customer satisfaction. If you are not satisfied with your purchase, we offer a straightforward return process.
Return Eligibility To be eligible for a return:
- Returns must be initiated within 30 days of the delivery date.
- Books must be in unused, original condition.
- Ineligible Items: Books that have been read, marked, highlighted, or have damaged spines/bent pages from use are NOT eligible for return.
Return Process
- Contact Us: Email us at info@projectroar.com with your order number and reason for return.
- Authorization: We will respond with return instructions.
- Ship the Item:
- Pack the book securely to prevent damage in transit.
- IMPORTANT: You must ship via USPS (United States Postal Service). Since our return address is a PO Box, UPS and FedEx cannot deliver returns to us.
- Customer is responsible for return shipping costs unless the item is defective.
- Inspection & Refund: Upon receipt and inspection, we will process your refund to your original payment method within 5-7 business days.
Damaged or Defective Items If your book arrived damaged or is missing pages:
- Contact us immediately at info@projectroar.com.
- Provide photos of the damage and the packaging.
- We will ship a replacement at no cost once the photos are reviewed and approved. You do not need to pay for return shipping on defective items.
Refund Amount
- Full Refund: For defective/damaged items or errors on our part.
- Product Price Refund: For "change of mind" returns (original shipping charges are non-refundable).
Contact for Returns Email: info@projectroar.com Mailing Address: PO Box 95, Winfield, IL 60190